You can manage, delete specific data, or request full deletion of your STRENTH account at any time. Select the option that best fits your needs.
How to delete specific data without deleting your account
You can manually delete specific individual data records directly within the STRENTH app while keeping your account active. Deleting these records removes them from both your device and our servers. This includes:
- Workouts: Navigate to the History tab, tap on the specific logged workout you wish to remove, and use the menu options to delete it.
- Body Measurements & Stats: Navigate to your Measurements screen via your Profile. Select any individual measurement or progress entry and delete it directly.
- Custom Routines: Go to the Workout screen and select the Routines tab. You can use the action buttons on any of your custom-built routines to delete them.
- Custom Exercises & Photos: Go to your Custom Exercises list. Tap on the custom exercise you created to edit it, then use the delete option at the bottom of the screen. This will permanently delete the custom exercise and any associated reference images you uploaded for it.
- Profile Photo: Go to your Profile settings to remove or change your profile picture.
Note: If you delete your account entirely, all of the above data, along with your AI Coach chat history, goals, and profile data, will be automatically and permanently deleted from our servers.
If you need assistance deleting specific data that you cannot remove in the app, please use the contact form below and specify what data you want removed.
How to delete your entire account
If you want to permanently delete your account and all associated data, you can do so directly in the app or by submitting a request.
Option 1 — Delete directly in the app
- Open the STRENTH app and sign in.
- Go to the Profile screen.
- Tap Settings.
- Tap Edit Profile.
- Scroll down and tap Delete Account.
- Follow the on-screen instructions and confirm by tapping Delete My Account.
Option 2 — Submit a request below
If you cannot access the app, fill in the form below. We will send the deletion confirmation (or confirm specific data deletion) to the email address linked to your account.
What gets deleted
When your deletion request is processed, we will permanently delete:
- Your account and authentication credentials
- Your profile information (name, bio, onboarding preferences)
- Your workout logs, training plans, and exercise history
- Any AI coach conversations and generated content associated with your account
- Body measurements, recovery data, and other health metrics you recorded
What may be retained
We may retain certain data for a limited period where required by law or legitimate operational necessity:
| Data type | Reason for retention | Retention period |
|---|---|---|
| Transaction and billing records | Legal, tax, and accounting compliance | Up to 7 years |
| Security and fraud prevention logs | Fraud prevention and maintaining platform integrity | Up to 90 days |
| Data subject to a legal hold or dispute | Active legal obligation or regulatory requirement | Duration of the obligation |
Any retained data is kept only as long as necessary for those purposes and is not used for marketing or product improvement.
Questions about your data? Contact us at support@newraframe.com or review our Privacy Policy.